Tibu Health

Tibu Health

Healthcare

Kenya

Bringing primary care closer to Kenyans through convenient “Minute Clinics” inside existing pharmacies.

The Challenge

Kenya's healthcare system fails patients before they even reach a doctor

60% of people in Kenya go to a pharmacy first when they’re sick — not a doctor. There aren’t enough clinics, and the ones that exist are too far away, too expensive, or both. Less than 15% of the population has any health coverage. Patients spend 5 to 7 hours on a single care-seeking trip. Less than 2% ever receive any follow-up care. The result: 45% higher total costs, late diagnoses, and a healthcare system that scores a net promoter score of -5.

The Innovation

A clinic inside every pharmacy

Tibu Health builds “Minute Clinics” inside existing pharmacies — a shop-in-shop model that brings primary care to where patients already go. No new real estate, no long commutes. Patients get access to medical consultations, diagnostics, vaccinations, and prescriptions on the spot. Pharmacies get increased foot traffic. Tibu gets an asset-light expansion model that can scale fast across Kenya and beyond.

Minute Clinics connect to a network of full-service Flagship Clinics for referrals, specialist care, and an ISO-level in-house laboratory. A digital layer ties it all together: electronic health records, virtual care, appointment scheduling, and AI-assisted diagnostics — all accessible through the Tibu patient app. Corporate and individual memberships (from KES 13,500 per year) make consistent healthcare affordable for the first time.

What Makes It Stand Out

98% NPS. 156 corporate clients. Care that meets people where they are.

Tibu doesn’t need to change patient behaviour — it meets patients where they already are. That’s a rare thing in health innovation. The model is capital-light, replicable, and built on trust: a 98% net promoter score, 22 international insurance and HMO agreements, and 156 corporate clients don’t lie. In FY2025, 11,483 patients were served through Minute Clinics alone. Proparco, the French development finance institution, has committed USD 250k in incoming financing — a strong signal of institutional confidence. Tibu is now expanding into Mombasa, Narok, and new counties.

Impact

Where the change happens

Economics
  • Asset-light expansion model can scale easily

  • Collaboration with pharmacy chains means planning security

Health
  • Improved access to health through focus on underserved communities

  • Vaccinations improve health outcomes

Social
  • Healthcare is one of the biggest employment sectors

  • Focus on “big jobs” and female employment

PEOPLE

Meet the

founders

Karl Daniel

Co-Founder & CEO

Brings a background in public health, with a decade working across health systems in Africa.

Karl Daniel

Co-Founder & CEO

Brings a background in public health, with a decade working across health systems in Africa.

Alice Oduor

Co-Founder & COO

A medical doctor trained at the University of Nairobi and former clinician at Nairobi Hospital, leading clinical operations.

Alice Oduor

Co-Founder & COO

A medical doctor trained at the University of Nairobi and former clinician at Nairobi Hospital, leading clinical operations.

Peter Gicharu

Co-Founder & CTO

A telecommunications engineer recognised by Google and Twitter as one of Africa’s top engineers.

Portrait of a person wearing a floral headpiece

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